Processing and shipping of orders:
We will ship your order within 1-5 working days process and ship. The delivery time is usually 10-15 working days. Please beachPlease note that we do not ship on weekends and public holidays.
Shipment tracking:
Once your order has been shipped, you will receive an email with the tracking number and we will notify you of WhatsApp. You can track the shipping status of your order via the following website:
Please wait 3 days after shipment until the tracking information is updated on the website.
Changes and cancellations of orders:
You can cancel your order or change the shipping address at any time before it ships. Once the order has been shipped, we are unable to process refunds or address changes.
Customs and customs clearance:
We offer shipping by DDP (Delivery Duty Paid) to the following countries/regions. With DDP, you do not need to clear customs or pay duties. (Not valid for all countries, please beachthe actual conditions)
- USA: Shipping via UPS (except Alaska and Hawaii)
- Australia: Shipping via Australia Post
- United Kingdom: Shipping via DPD Express (local)
- Europe: Shipping via DHL Express / DPD Express
In some countries with strict customs regulations not available: Denmark, Australia, Norway, Switzerland
Additional Information:
Some remote areas may incur additional charges and longer shipping times. We will do our best to ensure your order is delivered on time.
Customer support:
If you have any questions or special requirements, please contact our Customer Support Team. We strive to provide you with the best possible service.
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